Care

Care and cleaning basics

Cleaning and storage shape how a product feels to live with. These are general notes; always follow the instructions that come with the item.

Read the instructions that come with the item before first use. Materials and charging methods differ. This page does not replace those instructions, and it does not claim a water-resistance rating or material grade we have not verified.

On surfaces that meet the body, clean before and after use with water and a cleanser suitable for that material, then dry thoroughly before putting the item away. Do not soak a charging port unless the instructions clearly say it is safe.

Charge only with the cable or method the product specifies. Store away from heat, direct sun, and sharp or color-transferring objects. Stop using the item if it is damaged, unusually hot, or charging strangely.

If you share a product, make sure everyone involved agrees, and follow the hygiene guidance in the instructions. AICON will not invent return or repair timelines while those policies are still being confirmed.

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